Area Manager
Van Leeuwen Ice Cream
We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.
Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.
Van Leeuwen Ice Cream is hiring a full-time Retail Area Manager, based out of the New York Area. This is a great opportunity for an experienced individual to work closely with the growing team of Van Leeuwen Ice Cream as the company embarks on its next stage of major growth. The ideal candidate is someone who is passionate about people leadership and development, thrives in a fast paced high volume setting, is intrinsically motivated and loves operating with strong attention to detail (and loves ice cream!).
The Area Manager will report directly to the Regional Area Manager and will oversee Multi-Unit General Managers who oversee our Brick and Mortar locations in the New York, New Jersey & Connecticut markets. The Area Manager’s primary responsibility will be to oversee the General Manager team and hourly team leadership/development, operational excellence, and guest experience while upholding the Van Leeuwen culture. The Area Manager will be responsible for retail team performance and happiness, guest experience, store performance both financially and operationally, schedule approval and labor, high-level payroll functions, quality of product, and maintaining all food safety within each location.
JOB RESPONSIBILITIES
- Train, coach, lead and provide support to GM’s to achieve store metrics
- Ensure successful rollout of new products, systems, practices and policies
- Communicate regularly with team members across market
- Work with HR to ensure all company policies are being followed
- Oversee staffing efforts with Talent Acquisition
- Analyze GM and Store Lead performance and provide feedback, guidance, training and encouragement
- Provide operational solutions to issues that arise in the stores
- Assist in monitoring overall customer experience
- Confirm GM’s are prepared for health department inspections
- Spend regular time in stores in order to fine-tune processes and operational excellence
- Assume leadership role in stores where an GM is not present
JOB REQUIREMENTS
- Bachelor’s Degree preferred, but not required
- 3 to 5+ years of experience in a QSR District Manager position required
- Excellent communication and problem-solving skills
- Excellent organizational skills
- Has the ability to get around the NYC Metro area consistently
- Flexible availability to accommodate store needs during hours of operation
- Has experience opening new stores/markets
- Ability to train and coach team members of all levels
- Ability to multitask
- Able to lift/push/pull 50 lbs of weight
- Able to stand for prolonged periods of time
- Able to repeatedly bend over
Compensation & Benefits
$95,00.00 - 120,000.00 annual compensation depending on experience, paid weekly
Eligible for annual 10% bonus
- Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
- Medical, Dental + Vision Insurance with 70% Employer Contribution
- 401k with up to 4% Employer Match
- Cell Phone Reimbursement Plan
- Wellness Reimbursement Plan
- Paid Time Off - 3 Weeks / 120 Hours Total
- Paid Sick Time
- Yearly Performance Reviews
Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.