Catering + Events Sales Manager

Van Leeuwen Ice Cream

Van Leeuwen Ice Cream

Administration, Sales & Business Development
Posted 6+ months ago

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full-time Catering + Events Sales Manager, based out of Greenpoint, Brooklyn. This is a great opportunity for an experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company embarks on its next stage of growth. The ideal candidate is someone who is organized, excels in client management, is a guest service pro, enjoys problem solving, and can thrive in a fast-paced environment (and loves ice cream!).

As the Catering + Events Sales Manager, you are the lead for event and catering sales in the New York City and Los Angeles markets, as well as additional markets where Van Leeuwen has scoop shops. This person will work with the Director of Business Development to drive catering and event sales by developing and maintaining relationships with potential and existing clients, and overseeing the full sales cycle from inquiry to close.

JOB RESPONSIBILITIES

  • SALES / CLIENT MANAGEMENT
    • Respond to all catering and event inquiries in a timely manner
    • Engage with potential and existing clients through phone and email correspondence
    • Provide exceptional customer service from initial inquiry through event development, negotiation, event execution, and post event follow up
    • Maximize revenue for each event by offering comprehensive packages and upsell items
    • Create proposals, contracts, invoices, and BEOs using Tripleseat and NetSuite
    • Develop and maintain client relationships
    • Proactively source outside sales opportunities to network and develop relationships with clients
    • Generate new leads to increase size of potential client database from cold calls/emails and market prospecting
    • Develop and execute sales and marketing strategies to seek new business
  • OPERATIONS
    • Work directly with the Events GM to communicate and coordinate all event logistics and execution
    • Attend and manage on-site execution of events from load in, to execution and load out, as needed

JOB REQUIREMENTS

  • 2+ years of experience in catering, events, or hospitality sales
  • Strong attention to detail and highly organized
  • Excellent verbal and written communication skills
  • Proven ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving skills with initiative and follow through
  • Enthusiastic, self-motivated sales driven individual who has a natural desire to exceed client expectations, and is excited to build and optimize Van Leeuwen’s presence in the catering + events space
  • Experience using CRM software
  • Availability to work flexible hours, including weekends, during peak season to meet business demands

COMPENSATION

  • Base Salary for this role is $65,000 per year plus commission and bonus opportunities based on performance
    • 10% bonus + uncapped commission, OTE $80k

PERKS + BENEFITS

  • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
  • Medical, Dental + Vision Insurance with 70% Employer Contribution
  • 401k with up to 4% Employer Match
  • Cell Phone Reimbursement Plan
  • Wellness Reimbursement Plan
  • Paid Time Off - 3 Weeks / 120 Hours Total
  • Paid Sick Time
  • Yearly Performance Reviews
Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.